Returns & Exchanges
At ERIK’S Bike Board & Ski, we want you to be completely satisfied with your gear, which is why we offer a 30-day return policy on most items in new, unused condition. Whether you shopped online or at one of our retail locations, we are committed to making your return or exchange process as seamless as possible.
Verify Eligibility
Ensure your item is in its original packaging, unused, and includes all tags and manuals within 30 days of the original purchase date.
Initiate Your Return
Visit our online returns portal to print a prepaid shipping label or bring your item and proof of purchase directly to any ERIK’S retail location.
Pack and Ship
Securely package your gear to prevent damage during transit and drop it off at the designated shipping carrier using the provided return label.
Receive Your Refund
Once our warehouse team inspects and processes your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing